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Cutlery Robert DAVID limited company
94 US avenue Thiers 63300
SARL with capital of € 86,000 uros

No. RCS: B 353 376 338 THIERS
VAT number: FR 353 376 338
E-mail: info@robert-david.com
Tel: +33 (0) 473 800 777
Fax: +33 (0) 0473513690
Hours: 8:45 a.m. to 7:00 p.m.


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Publication Director


BROSSARD Stéphane M

Terms of Sales


The Present Conditions are concluded on one hand by Robert DAVID SARL (limited liability company) with a capital of 86 000 Euros whose registered office is at 92 Avenue of United States 63300 THIERS France, registered in the commercial register and Thiers THIERS Companies under number B 353 376 338 No. of Management 1990B70015 hereinafter "the seller" and secondly, by any person wishing to make a purchase via the website robert-david.com COUTELLERIE of Robert DAVID SARL, hereinafter "buyer".


Object

These terms and conditions aim to define the contractual relationship between the seller and the buyer, and the conditions applicable to all purchases made through the online shop of the seller.
The acquisition of property through this site implies acceptance without restriction or reservation by the purchaser of these conditions of sale. The fact validate the purchase order on the site is robert-david.com full acceptance of the General Conditions of Sale.
These conditions shall prevail over any other general or special conditions not specifically approved by Robert Cutlery DAVID SARL.
The seller reserves the right to modify terms and conditions at any time. In this case, the conditions will be those in force on the date of the order by the buyer.


Characteristics of goods

Selling products are those listed in the catalog published in the robert-david.com site. These products are offered subject to availability. Each product is accompanied by a description and a photo. The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to the colors of natural wood handles or stamina wood.
Unless stated otherwise paid to the product description, the Robert DAVID Cutlery guarantees that the products offered on its website are products made in France except wooden handles that can have various origins.


Rates

The prices listed in the catalog are net, in euros, all taxes included.
Robert DAVID SARL reserves the right to change prices at any time, except that the prices contained in the catalog the day of the order shall be applicable only to the buyer.
The prices shown will be added shipping costs € 9, this will be free from 90 € of purchase, provided that they take place in the geographical areas set.


Controls

The buyer declares that the products purchased on the website robert-david.com are limited to a strictly personal use.


The buyer must


complete the identification sheet which show all the data requested. The customer agrees to provide an address to which the delivery can be made during business hours (PO boxes are not accepted), telephone number, e-mail address.
complete the online order form giving all the references and quantities of selected products
Validate the order after reviewing it
check the "I have read and agree to the terms and conditions" and confirm again the order
make payments under the anticipated conditions
Confirm the order and its rules
If necessary, the buyer retains the possibility to order by mail or fax. In this case, the sale will become final only after receipt by the seller of the Regulation and confirmed by the latter's acceptance of the application.
The confirmation of the order by the buyer entails acceptance of these terms of sale, the recognition of having perfect knowledge.
The conclusion of a contract will only intervene in the event of order confirmation by the seller.


Right to retract

In accordance with Article L121-16 of the Consumer Code, the buyer, unprofessional person physically, have a seven day cooling off period after the delivery of his order to return the product to the seller for exchange or refund without penalty, except for return shipping costs.
Damaged products, damaged, dirty, incomplete, damaged, or with the original box, can never be taken back by the seller. Products returned in this state shall be paid by the buyer, they will remain at its disposal in the offices of Robert DAVID sarl.


Payment terms

Payments are executed in the order:
- By credit card, made through the secure system that uses SSL (Secure Socket Layer) so that the transmitted information is encrypted by software and no third party can read it in transit on the network. Robert DAVID sarl has no access to this information because the payment will then be on the server of our partner bank.
Buyer pays his bill in Euros. The buyer's account will be debited immediately.
- By check in Euros, only française drawn on a bank.

Shipments

Deliveries are made to the address specified in the order that can only be in the area agreed.
Delivery times are only given as an indication. If they exceed thirty days of the order, the sales contract may be terminated.
The seller may be responsible for exceeding the indicative times given on the website or upon confirmation of the order.
In the absence of the addressee or of a person who can take delivery during the delivery, the carrier will leave a delivery notice at the delivery address specified by the customer.
In no case the seller is not liable for any deterioration of the products in case of late withdrawal of such products from the manufacturer or not withdrawal of products by the customer.
In all cases, the buyer agrees to pay customs duties and other taxes related to the import of products in the country of the place of delivery. It also claims to have full knowledge of the Laws and Regulations of the country where delivery governing the import and possession of pocket and kitchen knives.
The customer must check the goods on receipt.
A delivery note and an invoice will be attached to the package.
In case of damage during transport, the customer must make reservations on the delivery note before signing it, or for shipments colissimo refuse the goods by issuing an anomaly report No. 170 with the servant of the Post .
These reservations must be confirmed with the carrier the same day of receipt of the package and a copy must be sent to Robert DAVID sarl (by email or fax).


Guarantees

All products presented on the website robert-david.com française comply with the legislation.
Robert DAVID sarl ensures that all necessary treatment were reported to offer high quality handicrafts. In case of non-compliance of a product sold, it can be returned to the vendor who will take over, refund or exchange. Transportation costs to and remain the responsibility of the buyer.
Robert DAVID sarl warrants its products but would be held responsible as to the choice of products, the use and maintenance items .. It is highly recommended not to let his knives within reach of young children.
In one case warranty against hidden defects, the product must be returned to Robert Cutlery DAVID Avenue 92 US 63300 THIERS France with a copy of the invoice.
Seller's guarantee is limited to repair, replacement in kind or replacement value, if the product is no longer manufactured, products recognized as defective by the seller. In any case, the liability of Robert DAVID sarl is limited to the price paid for the product when ordering.


Responsibility

The seller, in the online sales process, is bound by an obligation of means; his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems.


Intellectual property

All materials on this website robert-david.com (trade names, trademarks, names, photos, texts, videos) are and remain the exclusive intellectual property of Robert DAVID sarl.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site they are software, visual or sound.


Proof Archiving

Robert DAVID sarl archive purchase orders and invoices on a reliable and durable as a true copy in accordance with article 1348 of the Civil Code.


Litigation

If any part of these terms and conditions should be declared inapplicable or be invalidated, the other points of the General Conditions of Sale remain applicable.
These Conditions of Sale and French speaking in use will be executed and interpreted in accordance with the law français. Any disputes that may arise during its validity, interpretation or execution shall be submitted to the Courts.
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